Privacy Policy

1. Introduction

BioTrusted ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website biotrusted.com (the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact forms
• Submit celebrity biographies or corrections
• Report content issues or DMCA violations
• Subscribe to our newsletter or updates
• Create an account (if applicable)

This information may include your name, email address, phone number, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our Service, we may automatically collect certain information about your device and usage, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Search queries and results
• Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve our Service functionality

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Service
• Responding to your inquiries and support requests
• Processing biography submissions and corrections
• Communicating with you about our Service
• Analyzing usage patterns to improve user experience
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations
• Protecting our rights and preventing fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, such as:

• Email service providers (Resend)
• Analytics services (Google Analytics)
• Search engine providers (Typesense)
• Database and hosting services (Supabase)
• Communication platforms (Slack)

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions: 3 years
• Biography submissions: 5 years
• Analytics data: 26 months
• Cookies: As specified in cookie settings

When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 General Rights

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information

7.2 GDPR Rights (EU Residents)

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to withdraw consent.

7.3 CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information.

8. Cookies and Tracking Technologies

We use different types of cookies on our Service:

8.1 Essential Cookies

These cookies are necessary for the Service to function properly and cannot be disabled. They include cookies for authentication, security, and basic functionality.

8.2 Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously.

8.3 Preference Cookies

These cookies remember your choices and preferences to provide a more personalized experience.

8.4 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

9. Third-Party Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Some third-party services we use include:

• Google Analytics for website analytics
• Resend for email services
• Supabase for database services
• Typesense for search functionality

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

If we discover that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

For transfers from the EU to countries outside the EU, we rely on adequacy decisions or appropriate safeguards such as standard contractual clauses.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

For privacy-related requests, please include "Privacy Request" in the subject line of your email.

14. Data Protection Officer

If you have concerns about how we handle your personal information or need to exercise your privacy rights, you can contact our Data Protection Officer at: